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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of Jackpoty Casino as offered through the localized product Jackpoty Casino on the website https://jackpotyc.com ("Website"). By creating an account, using the Website or placing any bet, you confirm that you have read, understood and agree to be bound by these Terms.

The Website is operated by Dama N.V., a company incorporated under the laws of Curaçao with registered and legal address at Scharlooweg 39, Willemstad, Curaçao, operating under sub-license number 8048/JAZ2020-013 issued by Antillephone N.V. Jackpoty Casino payment processing for certain fiat transactions may be carried out by Friolion Limited, a company incorporated in Cyprus.

Important regulatory notice for UK users: the Website is not licensed or regulated by the UK Gambling Commission and is operated offshore under a Curaçao licence. Your funds are not protected by UK client-money rules or the UK Financial Services Compensation Scheme, and you do not have access to UK-approved alternative dispute resolution schemes. By using Jackpoty Casino on jackpotyc.com from the United Kingdom, you accept these regulatory and risk differences.

These Terms are effective from 6 November 2025 and supersede all earlier versions. They are structured to help you observe the key rules, expand your understanding of how the service operates and reflect on your rights and obligations before you decide to play.

Definitions

To promote clarity and consistent interpretation, the following definitions apply throughout these Terms:

  • Operator: Dama N.V., Scharlooweg 39, Willemstad, Curaçao, licence no. 8048/JAZ2020-013, together with its payment agent Friolion Limited in Cyprus, where applicable.
  • Website: the online gambling platform accessible at https://jackpotyc.com, including all sub-pages such as /terms-and-conditions, /bonus-terms and /responsible-gaming, and the localized product Jackpoty Casino.
  • Account: a registered user profile opened on the Website that enables you to deposit funds, place bets and withdraw winnings.
  • User or Player: any natural person who registers an Account or otherwise uses the Website.
  • Bet or Wager: any stake of real money or bonus funds placed on games offered on the Website, including but not limited to slots, table games and live casino games.
  • Games: all casino, slot, live dealer and other gambling products made available on the Website by the Operator or its third-party providers.
  • Bonus: any promotional value credited by the Operator, including deposit bonuses, free spins, cashback, free chips and loyalty rewards, subject to specific bonus terms and wagering requirements.
  • Bonus Funds: the monetary value of a Bonus and any winnings generated from such Bonus until wagering requirements have been fully met.
  • Real Money Balance: funds deposited by you and not subject to any active wagering requirement, plus winnings derived therefrom.
  • Wagering Requirement: the total amount you must bet using Bonus Funds (and, where expressly stated, Real Money) before the Bonus Funds and associated winnings become withdrawable.
  • KYC (Know Your Customer): the identification and verification procedures the Operator must perform to confirm your identity, age, address, payment method ownership and source of funds, where required.
  • Chargeback: a payment transaction reversed by your bank, card issuer, e-wallet provider or other payment institution at your request or on their initiative.
  • Business Day: any day other than Saturday, Sunday or an official public holiday in Curaçao.

Account Registration

Eligibility and Age Requirements

  • Minimum age: You may only create an Account and use the Website if you are at least 18 years old or older than the minimum legal gambling age in your country of residence, whichever is higher. The Operator reserves the right to request evidence of age at any time.
  • Legal capacity: By registering, you confirm that you have full legal capacity to enter into binding contracts and that online gambling is not illegal in your jurisdiction.
  • UK self-exclusion: If you are registered with any national self-exclusion scheme (including GamStop in the UK), you must not open or use an Account. The Operator may implement its own self-exclusion tools but does not participate in GamStop or UK-regulated schemes.

Registration Process

  1. Account creation: To open an Account, you must complete the online registration form, providing accurate and complete information including your full name, date of birth, country of residence, contact details and, where requested, your occupation and source of funds.
  2. Email verification: You must verify your email address by following the instructions sent to you. The Operator may suspend or restrict Account functionality until verification is completed.
  3. KYC verification: At any time, and in particular prior to withdrawals or where required by anti-money-laundering ("AML") obligations, you may be asked to provide KYC documents, such as a copy of your passport or ID card, proof of address, proof of ownership of payment methods and, where relevant, proof of source of funds.
  4. Ongoing checks: The Operator may perform periodic checks, re-verification or additional due diligence throughout your relationship with the Website, including for UK-based players due to heightened AML and safer-gambling expectations.

User Obligations

  • Accuracy of data: You must ensure that all information provided during registration and throughout the life of your Account is truthful, accurate and up to date. You must promptly update your details if they change.
  • One account only: You may hold only one Account on the Website. Duplicate or linked accounts may be closed and balances may be frozen or forfeited if fraud or abuse is suspected.
  • Password security: You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out through your Account will be deemed to have been undertaken by you, unless you have previously notified the Operator of suspected compromise.
  • Unauthorised use: You must immediately inform customer support if you suspect that your Account has been accessed without your authorisation or that your password has been compromised.
  • Prohibited usage: You must not use the Website for any unlawful purpose, including but not limited to money laundering, terrorist financing, fraud or underage gambling.

Betting & Gameplay Rules

Placing Bets

  • Availability of funds: A Bet may only be placed if your Account holds sufficient Real Money Balance or eligible Bonus Funds to cover the full amount of the stake.
  • Minimum and maximum stakes: Each Game specifies its own minimum and maximum Bet limits. These limits may be adjusted from time to time. It is your responsibility to verify the applicable limits before placing a Bet.
  • Bet confirmation: A Bet is deemed accepted once it has been processed by the Website servers and appears in your game or Account history. The Operator's records are decisive in determining whether and when a Bet was placed.
  • Game rules: Each Game is governed by its specific rules and paytables, which form part of these Terms. By placing a Bet, you confirm that you have read and understood the applicable rules.

Cancellation and Modification of Bets

  • Player-initiated changes: Once a Bet has been accepted by the system and the game round has started, it cannot usually be cancelled or modified. Any option to cancel or buy back a Bet is a feature of specific Games and is subject to those Games' rules.
  • Operator-initiated voiding: The Operator may declare a Bet void and reverse associated winnings if the Bet, game outcome or payout was affected by an obvious error, malfunction, misconfiguration, incorrect odds or breach of these Terms.
  • Technical interruptions: If your connection is interrupted after a Bet is placed but before the game round is completed, the result will be determined by the game server. In such cases, the final outcome recorded on the server will prevail and will be reflected in your balance once the connection is restored.

Conduct in Live Casino and Chats

  • Respectful behaviour: You must treat live dealers and other players with respect. Abusive, obscene, threatening, discriminatory or harassing language or behaviour in chat or other interactive features is strictly prohibited.
  • No collusion or cheating: You must not collaborate with other players to gain an unfair advantage, manipulate game outcomes, use automated tools, bots or exploit software bugs. Any suspected collusion or cheating may result in Account suspension, investigation and forfeiture of funds.
  • Spam and advertising: You must not post commercial messages, links or promotions for other websites, products or services in chat or other interactive areas.
  • Monitoring and recording: Live casino sessions and chats may be monitored and recorded for security, fairness and compliance purposes. Misuse of chat may lead to a ban from chat, suspension of your Account or other appropriate action.

Bonus Terms

General Bonus Principles

  • Separate bonus conditions: Each Bonus is governed by these general Bonus Terms and by specific conditions published on the relevant promotion page or at https://jackpotyc.com/bonus-terms. In case of conflict, the promotion-specific conditions prevail.
  • Eligibility: Bonuses are personal, non-transferable and intended for recreational play only. The Operator may restrict eligibility based on country, currency, payment method, player profile or previous bonus usage.
  • Single participation: Unless explicitly stated otherwise, you may claim each promotion only once per person, household, IP address, device, payment method and shared computer environment.

Activation and Wagering Requirements

  • Bonus activation: Some Bonuses require you to opt in, enter a bonus code or select a promotion during deposit. Others may be credited automatically. It is your responsibility to verify that a Bonus has been applied before you start playing.
  • Wagering: Unless stated otherwise, a Bonus (and any winnings from it) must be wagered a specified number of times (for example, 40x the Bonus amount) before Bonus Funds are converted into withdrawable Real Money. The exact Wagering Requirement is displayed in the promotion details.
  • Timeframe: Bonuses are valid only for a limited period (for example, 7-30 days from activation). If the Wagering Requirement is not completed within the stated timeframe, the Bonus and any associated winnings may be forfeited.
  • Maximum bet: When an active Bonus is in place, there may be limits on the maximum permitted Bet per spin or game round (for example, the equivalent of a specified amount in your Account currency). Bets above this limit may be excluded from wagering progress and may lead to confiscation of Bonus Funds and winnings.

Prohibited Games and Bonus Abuse

  • Restricted games: Certain Games or categories (for example, some table games, jackpots or low-volatility slots) may be excluded from wagering or may contribute only a reduced percentage towards the Wagering Requirement. The list of restricted Games is provided in the bonus-specific terms.
  • Irregular play: Strategies that aim to artificially meet Wagering Requirements or guarantee profit (such as minimal-risk betting, hedge betting, "double or nothing" patterns, or abuse of game features) are prohibited. The Operator may withhold or reclaim Bonuses and winnings obtained through irregular play.
  • Multiple promotions: Unless explicitly permitted, Bonuses may not be combined. Only one active Bonus may contribute to wagering at any given time. Attempting to stack multiple Bonuses or re-use the same promotion across linked Accounts is considered abuse.